How to build a knowledge base
Follow these steps in Evonx to a knowledge base with articles, spaces, and search. Pair with the knowledge base template when support and product need publish workflows.
Step-by-step
Define spaces and audiences
Separate public help, internal runbooks, and partner docs before authoring structure.
Start from the knowledge base template
Open the knowledge base template or describe spaces, articles, and tags explicitly.
Model articles and versions
Create articles, drafts, published versions, authors, and feedback votes.
Add search and navigation
Ask for full-text search, category trees, and related article suggestions.
Wire publish notifications
Notify subscribers or Slack channels when critical runbooks change.
Preview permissions
Validate internal vs public visibility in preview before merge.
Outcome
A knowledge base with spaces, versioned articles, search, and publish workflows you can ship.
Related resources
FAQ
Knowledge base vs LMS?
Knowledge bases are reference content. LMS products track courses, enrollments, and completion.
Do I need a WYSIWYG editor?
Yes for most teams. Prompt for markdown or rich text with image uploads and preview panes.
How should feedback improve content?
Capture helpful/not-helpful votes and free-text comments linked to article versions.
Build production software with Evonx
Start from a template or connect an existing repository. Evonx helps you ship real applications with preview, evolution threads, and pull-request delivery—not disposable demos.