Knowledge base template for docs and internal wikis
Publish structured articles with collections, ownership, and review cadences that stay trustworthy. This knowledge base template is built for living documentation—not a blog—so support and product teams keep answers current for customers and staff.
Organize articles into collections with review owners and helpfulness feedback.
- Reset SSO sessionPublic · Review overdue
- Refund policy 2026Internal · Draft
- API rate limitsPublic · Owner DevRel
What's included
Organize articles into collections with review owners and helpfulness feedback.
Intended users
- Knowledge managers
- Support leads
- Technical writers
Suggested stack
- PostgreSQL
- Next.js
- Full-text search
Core features
Collections and article trees
Draft/publish workflow
Review-by dates
Helpfulness voting
Role-gated internal spaces
Main workflows
Publish article
Write draft, peer review, publish to collection.
Review stale content
Flag past review-by, assign owner, republish.
Triage unhelpful votes
Queue low-scoring articles for rewrite.
Database model / entities
Distinct domain entities — not a renamed generic CRUD list.
User roles
- Knowledge admin
- Author
- Reviewer
- Reader
Possible integrations
Applications built from this template can connect to these services via their APIs.
- Slack
- Resend
- Intercom
- GitHub
Example prompt
Copy this into Evonx to start from a production-shaped brief instead of a blank canvas.
How Evonx customizes this template
Start from the domain model above, describe the workflows your team needs, and Evonx generates a working preview you can refine. For teams with an existing codebase, the same agent can extend repositories instead of starting from a blank project.
Related resources
FAQ
Can some collections stay internal while others are public?
Yes. Collections carry audience scopes so internal runbooks never leak onto the customer help site.
How do review-by dates keep docs from rotting?
Articles store owners and review dates; overdue items enter a queue for rewrite or confirmation.
Do helpfulness votes change rankings?
Votes surface low-performing articles for authors; you can also weight search with that signal if you choose.
Can we version articles when policies change?
Revisions keep snapshots and change notes so you can show what customers saw on a given date.
Build production software with Evonx
Start from a template or connect an existing repository. Evonx helps you ship real applications with preview, evolution threads, and pull-request delivery—not disposable demos.