Contact

Talk to the team

We route fabric enquiries to textile engineering and quality, not a call centre.

Message

Demo form — nothing is sent.

Directions

Mill Lane Works gate 2, Gastonia, NC 28052 (fictional preview address)

  • Mon–Fri 7–17

+1 555 0100

[email protected]

Before you write

Attachments that help

Tech pack

Construction, width and test requirements let us quote dye and weave together.

Target EXW date

Cut-and-sew need-by dates help us propose realistic loom windows.

Shade references

Pantone or physical swatches reduce lab-dip rounds on tight calendars.

When to expect a reply

Business days

Textile engineering replies within one business day when tech packs are complete; new constructions may take two days.

Season deadlines

Name your cut-and-sew date in the first message so we can flag loom conflicts before lab dips start.

Logistics

Where do containers load?

From the mill yard gate; roll dimensions must be declared for oversized loads.

Who reads enquiries?

Textile engineering and quality review briefs together before we reply with lead times.

Can we send physical swatches?

Yes. Reference the courier tracking number in your message so receiving links it to your brief.

Mill visits

Can designers visit for handfeel?

Yes, when looms are running your construction and safety rules are followed on the floor.

Do you allow photography?

Greige and bulk photography is fine; ask before shooting branded selvedge or customer-exclusive patterns.

What happens next

  1. 01

    Acknowledgement

    You receive a fabric programme ticket number within one business day.

  2. 02

    Review

    Engineering confirms construction and test plan before lab dips are scheduled.