Visit the customer centre at Central Station, call +45 33 12 04 80 or write to Nordhavn Transit using the form. Drivers and station staff read compliments aloud at team meetings, and complaints go to a named officer.
Central Station, Banegårdspladsen 4, Nordhavn
+45 33 12 04 80
Include the line, the stop and the time so the control room can check what happened.