Every metro station step-free
Each of the 39 stations has a lift from street to platform, with spare lifts in major interchanges.
Accessibility
Step-free travel, planned before you leave.
Nordhavn Transit publishes the status of every lift and ramp in real time and keeps a separate on-demand van service for riders who cannot use the main network. You can plan, book and travel without calling anyone.
What you can rely on
Audible and visual announcements
Stops are announced in two languages and shown on screens in high-contrast type.
On-demand door-to-door vans
Book up to seven days ahead for trips within the city. Fares match the regular zone price.
Boarding assistance on request
Staff meet you at designated stations if you request help at least two hours before travel.
Getting help on the day
- Before
Check lifts in the app · Live status
Out-of-service lifts show a detour with the nearest working alternative.
- At the stop
Press the assistance button · Platform pillar
A control room operator speaks to you directly and sends staff if needed.
- On board
Priority seating and ramps · Driver or conductor
Drivers lower the ramp and secure wheelchairs before moving off.
Request a Companion card
It lets a helper travel with you without paying, and it is valid for three years.