Tuft & Tide GroomingBook a groom
About the salon

One pet on the table, one groomer in the room.

Jess Calloway trained in busy grooming chains where four dogs waited in crates for every one on the table. She opened Tuft & Tide in 2020 on a simple promise: nobody is hurried, and nobody is left in a cage.

Meet the groomersBook a groom
Groomer brushing a small dog on a grooming table
What we promise

Rules the salon keeps

They are pinned inside the supply cupboard, so every new groomer reads them on day one.

Consent, in dog terms

If a pet pulls away, stiffens or turns their head, we pause. A short rest and a treat are cheaper than a bitten hand or a pet who dreads the next visit.

No stacked bookings

Each groomer works with one pet at a time, so nobody is dried in a hurry because the next dog is already waiting at the door.

Gentle products

Shampoos are plant-based and fragrance-light, and every batch is patch-tested on a groomer's own dog before it reaches the shelf.

From a single table to a full salon

A short history of how the salon grew, one regular at a time.

  1. 2020

    A table and a tub

    Jess opens with a rented shopfront, a second-hand bath and a waiting list made up of her own neighbours.

  2. 2021

    The cat room

    A separate quiet room is built for cats after clients ask for somewhere free of barking.

  3. 2023

    A second groomer joins

    Mina Park arrives from Seoul and brings a gentle, scissor-focused approach to small breeds.

  4. 2025

    Open window

    A glass panel into the grooming floor lets owners check in without disturbing the dog on the table.

Your groomers

Every groomer has completed pet first-aid training, and each is paired with a regular roster of clients.

  • Jess CallowayOwner and head groomer
  • Mina ParkSmall-breed and scissor specialist
  • Tomas ReyesLarge dogs and de-shedding

Come and say hello first.

Drop in on a weekday afternoon to see the room, meet the groomers and let your pet sniff around, with no appointment needed.

Plan a visit