Contact

Speak to an adviser this week

Call us, write to us, or leave your number and we will ring you back. Evening and Saturday appointments are available for people who cannot talk during the day.

Call back

Choose a time that works

Fill in the short form and an adviser will phone you. Keystone never shares your number with lenders without asking first.

Useful to have

Documents that speed things up

Three months of payslips

Self-employed applicants can send two years of tax calculations and tax-year overviews instead.

Bank statements

The last three months from every account you use, with large transfers explained in a line or two beside them.

Identity and address

A passport or driving licence and one recent utility bill let us run the checks lenders require.

Find the Ancoats office

Unit 4, Canalside Works, Manchester M4 (fictional address)

  • Mon–Fri 8:30–19:00
  • Sat 9:30–13:00

+44 161 496 0142

[email protected]

Before you get in touch

Can I speak to an adviser in the evening?

Yes. Two advisers work until seven on weekdays, and a Saturday morning slot is held for people who cannot call during working hours.

Do you meet clients in person?

At the canalside office or at a cafe near you. Many clients prefer a video call, which is just as thorough and easier to fit around work.

Will I be pushed into anything?

No. Our advisers are not paid per product sold, and every recommendation arrives in writing so you can think it over for as long as you like.