Contact

Talk to a licensed agent

Most calls are answered within three rings. If you reach voicemail, we are with another customer and will call back before the end of the day.

Quotes and policy changes

Send us the details

Tell us which cover you want and a convenient time to call. Harrow & Pine agents use this form on the published site to schedule callbacks.

Starting a claim

Have these ready when you call

Photos from several angles

Capture wide shots, close-ups and anything that shows the cause, such as a fallen branch or a leaking pipe, before you clean up.

Policy number or plate

If you cannot find your policy number, the licence plate or street address is enough for us to pull it up.

A short timeline

Write down when you noticed the damage and what you did next, because adjusters ask for it and memory fades quickly.

Visit the Columbus office

402 High Ridge Avenue, Columbus, OH (fictional address)

  • Mon–Fri 8:30–17:30 ET
  • Sat 9:00–13:00 ET

+1 (614) 555-0152

[email protected]

Before you visit

Do I need an appointment?

Walk-ins are welcome, though an appointment guarantees an agent who specialises in your type of cover will be free.

Can you work with my current agent's paperwork?

Yes. Bring or forward the declarations pages and we will review them before you make any decision.

Where can I park?

The lot behind the building is free for customers, and there is a bus stop at the corner for the number 18 line.