This week
Appointments · 14 booked
New enquiries: 6 · 2 follow-ups due
On track response time 2h avg
Team calendar synced
Client satisfaction 4.8★
Capacity
Inbox & CRM
Labeling rules, follow-up drafts, and pipeline hygiene in HubSpot or Pipedrive.
EU & UK hours · Remote
Inbox zero without hiring a desk.
Lumen Lane pairs founders and agency leads with dedicated assistants who defend calendars, triage email, book travel, and prep board decks in European time zones. You get a shared playbook, daily stand-up notes in Slack, and backup coverage when your primary assistant is on leave—without recruiting fees or employer overhead.
GDPR-aligned workflows; assistants sign your NDA.
Client outcomes
- Median weekly hours returned to founders
- 11 hrs
- Average inbox triage response
- 4 min
- Clients renewing after 6 months
- 92%
- Assistants per account max
- 3
Tasks we own
We document every recurring task with a Loom and a checklist your next assistant can follow.
This week
Appointments · 14 booked
New enquiries: 6 · 2 follow-ups due
On track response time 2h avg
Team calendar synced
Client satisfaction 4.8★
Capacity
Calendar defense
Focus blocks, travel buffers, and polite declines with templates you approve once.
Deck & doc prep
Board slides, investor updates, and meeting notes formatted to your template.
This week
Appointments · 14 booked
New enquiries: 6 · 2 follow-ups due
On track response time 2h avg
Team calendar synced
Client satisfaction 4.8★
Capacity
Travel booking
Itineraries with loyalty numbers, visa reminders, and ride-share vouchers.
This week
Appointments · 14 booked
New enquiries: 6 · 2 follow-ups due
On track response time 2h avg
Team calendar synced
Client satisfaction 4.8★
Capacity
Light research
Vendor comparisons, event shortlists, and briefing docs with cited sources.
This week
Appointments · 14 booked
New enquiries: 6 · 2 follow-ups due
On track response time 2h avg
Team calendar synced
Client satisfaction 4.8★
Capacity
Secure access
Password manager seats, least-privilege email delegation, and offboarding in 24 hours.
Lead assistants
Senior assistants train backups on your playbook before they ever touch your inbox.
- Elena MarchettiLead assistant · agency founders
- Noah ByrneLead assistant · SaaS executives
- Aisha OkonkwoLead assistant · professional services
Monthly plans
40-hour plans include backup coverage on business days.
Pay annually, save one month
Starter 40h
Inbox, calendar, and light research for solo founders.
€1,600/ mo
- Daily stand-up
- Shared playbook
- Email delegation
Growth 80h
Adds travel, events, and CRM hygiene for small teams.
€2,900/ mo
- Backup assistant
- Deck formatting
- Vendor sourcing
Executive pair
Two assistants with split inbox coverage 7am–7pm CET.
€4,800/ mo
- Dual coverage
- Board prep
- Priority support
Client success notes
“My calendar finally reflects priorities—not whoever shouted loudest on email.”
“Backup coverage during maternity leave was seamless; investors never noticed a gap.”
“They documented every process with Loom—hiring our in-house EA later was painless.”
Composite quotes.
Before you sign
Are assistants employees?
They are Lumen Lane employees—we handle payroll, benefits, and replacement if someone leaves.
Which tools do you support?
Google Workspace, Microsoft 365, Slack, Notion, HubSpot, and most mainstream CRMs.
Can I try a week?
Yes—a paid 20-hour pilot with documented playbook delivery at the end.
How fast can we start?
Most clients onboard within 10 business days after intro and security review.
Show us your inbox rules—or lack of them.
We will propose a 30-day rollout with measurable time saved.
Start a trial conversation
Tell us hours needed, tools, and time zone.