Discovery and positioning
Flows tested with real support tickets.
UX/UI design · Singapore
Product design for regulated teams.
Oriole Chen is a UX/UI designer in Singapore for health, logistics and civic apps that must pass accessibility reviews and still feel calm. Case studies walk through research, flows and dev handoff with honest notes about what shipped versus what we wished had shipped. Workshops include engineers early so accessibility fixes are not a launch-week surprise.
How Oriole Chen helps
Product work starts with user interviews, flow audits and a written research summary your leadership team can challenge. We document decisions, edge cases and redlines so design systems survive team changes and still feel coherent six months later.
Visual and verbal craft
Components documented for busy dev teams.
Digital execution
Research clips linked inside Figma.
Training and handoff
Handoffs that include edge-case movies.
Product case studies
Salvo Logistics
Repositioning a legacy tool for modern buyers
Research, identity and site
Brand
Ember Transit
Ridership campaign across print and digital
OOH, social and microsite
Campaign
Fjord Health
Patient portal UX refresh
Flows, UI kit and QA
Product
Prototype wall
Interface details, flow diagrams and component snapshots from recent health and logistics product work.
From research to handoff
- 01
Align
Research findings, journey maps and KPIs aligned with product.
- 02
Explore
Pencil roughs, color comps and print proofs with marked revisions.
- 03
Build
Prototype builds in your design system with annotated dev handoff.
- 04
Launch
Release notes, QA sign-off and support macros for your team.
Product team notes
“Regulators signed off on the flows and patients said the app felt calmer.”
“Accessibility fixes landed before legal review, which never happens.”
“Engineers said the handoff was the first one where edge cases were documented.”
Sample quotes for uxui-designer- only.
Design packages
Product design sprints priced weekly with change orders for new flows.
Design retainers include two research interviews a month.
Sprint
Research week plus UI polish sprint.
$12,000/ month
- Research interviews
- UI flows
- Dev handoff
Partner
Ongoing support.
$7,500/ month
- Design system care
- Research hours
- QA with devs
Embedded
Senior talent in your tools.
$15,000/ month
- Dedicated lead
- On-site days
- Hiring support
Product design metrics
- Shipped product flows
- 22
- Median task-time reduction in usability tests
- 41%
- Design systems maintained
- 8
- Projects with documented handoff specs
- 100%
Product design questions
How do projects start?
A research readout, flow audit and shared Figma file within five business days.
Do you work remotely?
Yes, with optional on-site research days in Singapore.
What tools do you use?
Figma, FigJam, Zeroheight or your design ops—we adapt to your policies.
Who owns the files?
You do, with Figma libraries, research decks and redlines.