RelayCare routes US patients to licensed clinicians with intake triage, e-prescribing where state law allows, and visit summaries that sync to employer portals. You see visit fees and average wait times before you join the queue—employers get utilization dashboards without reading individual charts.
Not for emergencies—call 911 for chest pain, stroke symptoms, or severe bleeding.
When video is enough—and when we insist you go in person.
Sinus infections, UTIs, rashes, and pinkeye with evidence-based antibiotic stewardship.
Hypertension and depression med checks when vitals are uploaded from home cuffs.
Therapy referrals plus short-term anxiolytic refills only with documented follow-up.
SSO login, dependent coverage, and aggregate sick-day insights without PHI leaks.
HL7/FHIR delivery to Epic and Athena; PDF fallback for smaller practices.
Secure chat for photo consults with 24-hour clinician response SLAs on paid plans.
Choose the lane that matches acuity—triage may redirect you.
| Urgent video | Video | 10–20 min | Yes | $49 |
|---|---|---|---|---|
| Primary follow-up | Video | Same day | Refills | $29 |
| Therapy match | Async + video | 48 hr match | No | $0 intro |
| Employer bulk | SSO queue | Priority | Yes | Covered |
Sample pricing—employer contracts quoted separately.
No membership; pay per visit with transparent fees at intake.
$0/ mo
Unlimited async messaging and discounted video visits.
$19/ mo
PEPM pricing with SSO, utilization reporting, and dedicated account team.
$0/ mo
“Knew the $49 fee before I turned on my camera—no surprise bills weeks later.”
“Employer dashboard helped us staff flu season without guessing telehealth volume.”
“Summary hit my Epic inbox before the pharmacy texted that rx was ready.”
Composite quotes.
Clinicians licensed in all 50 states; some controlled substances cannot be prescribed online.
Select plans for primary follow-ups; urgent lane is cash-priced with superbill on request.
Urgent lane requires video for most diagnoses; async chat available on Plus for suitable cases.
Guardian must join the visit; pediatric complaints may redirect to in-person partners.
For everything else, intake takes three minutes and shows your queue position.
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