Slab and supply leaks
Electronic leak detection finds the pipe before we cut the floor. We reroute through the attic when tunneling under the slab costs more.
Plumbing and drain service · Austin, Texas
Water where it belongs. A person on the line at 3 a.m.
Copperline Plumbing sends licensed, uniformed plumbers to homes and small shops from Round Rock to Buda. Burst supply lines, slab leaks, dead water heaters and backed-up mains get a flat trip fee and a flat repair price before anyone opens a toolbox.
Trip fee is $89 and credited toward any repair we complete.
Response you can check
- Median arrival on emergency calls inside Travis County
- 47 min
- Water heaters replaced since we opened
- 4,100
- Flat trip fee, credited toward the repair
- $89
- Labor warranty on every repair and install
- 2 yr
Central Texas plumbing credentials
- Licensed & insured
The jobs our vans are stocked for
Central Texas plumbing means shifting clay, hard water and the occasional freeze. We carry parts for all three.
Water heater swaps
Forty and fifty gallon tanks in stock, tankless installs scheduled within the week, and a new expansion tank and pan every time.
Camera drain and sewer work
Live-oak roots love old clay laterals. We scope the line, show you the footage and jet or spot-repair what we find.
Repipes in PEX
Polybutylene and failing galvanized lines replaced room by room, with access holes patched and painted before we leave.
Softeners and filtration
Austin water leaves scale on everything. We size softeners to your household, not the box on the shelf.
Gas lines and shutoffs
Appliance hookups, range lines and a main shutoff that you can find in the dark, pressure tested and tagged.
What happens when you call
- 01
A dispatcher answers
Not a menu. She asks where the water is, where your shutoff is, and talks you through closing it.
- 02
A text with the plumber's face
Name, license number and a ten-minute arrival window show up on your phone before the van does.
- 03
A price before tools
The plumber diagnoses, shows you the failure and quotes a flat price. You say yes or send them home with the trip fee paid.
- 04
Fix, test, photograph
We pressure test, mop up, and send before-and-after photos with your invoice.
Jobs from this month's board
Photos from our own trucks, with the address left off.
Customers on a bad night
“A pipe let go at 2 a.m. The dispatcher walked me to the shutoff while the van was still on the way. Fixed by dawn.”
“They showed me the camera footage of my sewer line before quoting. I knew exactly why I was paying.”
“Flat price, quoted on the doorstep, and the final invoice matched to the dollar.”
Illustrative quotes from fictional customers.
What to know before the van arrives
Do you charge extra for nights and weekends?
Nights, weekends and holidays carry a $140 trip fee instead of $89. The repair price we quote is the same any hour of the day.
Can you help me find my main shutoff?
Yes, and the dispatcher will stay on the phone with you. Most Austin homes have it at the front hose bib, beside the meter, or in a utility closet.
Do you replace water heaters the same day?
Usually. Standard tank models are on every truck, and we haul the old unit away.
Are your plumbers employees or subcontractors?
Employees, background-checked and licensed under our Master Plumber. Apprentices work beside a licensed plumber, never alone.
What if the repair costs more than the quote?
It does not. If we find a second problem, we explain it, price it separately and wait for your answer.
Water on the floor? Call now.
A dispatcher picks up at every hour, every day, including holidays.
Copperline dispatch and shop
2210 E. 6th Street, Austin, TX 78702
- Dispatch answers 24 hours, every day
- Parts counter Mon–Sat 7:00–17:00 CT
+1 (512) 555-0127