Brakes with rotor photos
We measure rotors to spec, photograph pad depth and only machine rotors when thickness allows—otherwise we show you the micrometer reading.
ASE Blue Seal · South Austin, Texas
Repairs you can see before you approve.
Pitcrew Automotive runs twelve lifts on South Lamar with a simple rule: no work without a photo. Service advisor Marta texts brake pad thickness, leaking gaskets and worn bushings before she calls for approval, and the diagnostic fee is credited if you fix the issue within thirty days. Loaner bikes live by the counter for downtown commuters, hybrids get battery health reports, and the waiting room shows live bay cameras so you can watch the timing belt job you authorized.
Drop-off before 09:00 for same-day diagnostics on weekdays.
Shop facts
- Service lifts
- 12
- Same-day diag rate
- 98%
- ASE master techs
- 7
- Serving Austin since
- 2004
What we fix most
Flat-rate menus for maintenance, custom quotes for diagnostics, and zero upsell on filters you do not need.
Check-engine and electrical
OEM-level scan tools, oscilloscope traces saved to your invoice, and wiring repairs soldered and heat-shrunk—not taped.
Fluid services
Coolant, brake fluid and transmission services include before-and-after color photos and the brand we used printed on the receipt.
Hybrid battery health
State-of-health reports for rideshare drivers and commuters who need documentation before warranty expires.
Inside the South Lamar shop
From key drop to keys back
- 01
Check-in
Marta records mileage, fuel level and your concern in plain language—no jargon until you ask for it.
- 02
Inspection
Techs photograph findings within two hours on weekdays and attach them to your text thread.
- 03
Approval
You approve line items individually. Declined work is noted without guilt trips.
- 04
Pickup
We walk you to the car, show replaced parts in a bin, and reset oil-life monitors together.
Drivers on South Lamar
“Got photos of my control arm bushings before anyone asked for money. Fixed the right thing, not everything.”
“They credited the diag fee when I replaced the coil packs. Small policy, big trust.”
“Waiting room cameras sound gimmicky until you watch your own car get lifted.”
Shop questions
Do you work on all makes?
Most gasoline, diesel and hybrid passenger vehicles. Exotics and lifted trucks over 35 inches call first.
Can I supply parts?
We warranty labor only on customer-supplied parts and will note it on the invoice.
Do you offer warranties?
24-month/24k-mile warranty on major repairs, 12 months on maintenance.
Is there a shuttle?
Loaner bikes for downtown, rideshare credits for longer trips when available.
South Lamar shop
2847 South Lamar Boulevard, Austin, TX 78704
- Mon–Fri 7:30–18:00
- Sat 8:00–14:00
+1 (512) 555-0171